The Productive Living Board (PLB) of St. Louis County provides essential funding and resources for individuals with developmental disabilities. They needed a modern website that would clearly communicate their mission, make information easier to find, and better support their community partners.
The Challenge
- Existing website wasn’t accessible or user-friendly for diverse audiences.
- Complex information on funding, services, and resources was hard to understand.
- Navigation and content organization made it difficult for users to find what they needed.
- Content management process was inefficient for PLB’s internal team.
The Solution
- Redesigned the content structure to make key resources easier to access for both individuals and service providers.
- Implemented accessibility best practices, ensuring compliance with WCAG standards.
- Simplified and modernized the website’s visual hierarchy and messaging for clarity.
- Improved the back-end system for simpler content updates and maintenance.
The Results
The redesigned PLB website now offers a more intuitive and inclusive experience for users across St. Louis County. Information about services, providers, and funding is easier to find and understand. Internally, PLB staff can manage and update content efficiently, ensuring the site stays current and continues to serve its mission effectively.



