The Productive Living Board (PLB) of St. Louis County provides essential funding and resources for individuals with developmental disabilities. They needed a modern website that would clearly communicate their mission, make information easier to find, and better support their community partners.
The Challenge
- Existing website wasn’t accessible or user-friendly for PLB’s diverse audiences.
- Complex information on funding, services, and resources was difficult for users to understand.
- Navigation and content organization made it hard to find key information.
- Content management was inefficient for PLB’s internal team.
The Solution
- Redesigned the content structure so key resources are easier to access for individuals and service providers.
- Implemented accessibility best practices to align with WCAG standards.
- Simplified and modernized the site’s visual hierarchy and messaging for clearer communication.
- Improved the back-end experience to make content updates and maintenance simpler for staff.
The Results
The redesigned PLB website now offers a more intuitive and inclusive experience for users across St. Louis County. Information about services, providers, and funding is easier to find and understand. Internally, PLB staff can manage and update content efficiently, ensuring the site stays current and continues to serve its mission effectively.