About Us

We were founded in 1999 and celebrated 25 years in business in 2024. We’ve watched the design and development landscape change dramatically since we started, and have worked to stay relevant through multiple technological shifts through genuine adaptability and our commitment to continuous learning.

We’re based in St. Charles, MO, just outside of St. Louis. But since 2020, our team has worked entirely remotely. Most of us live around the St. Louis area, with one member in Chicago. We well suited to serve clients throughout the St. Louis metro area as well as organizations across the country.

We’re a team of 11, with several members who have been with TPI for nearly 20 years. When you work with us, you’re working with people who know each other well and have built a lot of great things together.

Who you’ll work with will depend to some extent on the scope of our engagement, but you will work directly with the people who are designing, developing, marketing and/or managing your site.

We’ve worked across many different sectors, including financial services, healthcare, nonprofits, arts and culture, outdoor recreation, logistics—we could keep going. We don’t specialize in a single vertical, which means we bring a broad perspective to every project. The clients we work best with are organizations that value thoughtful work, clear communication, and a genuine partnership.

Over the years, we’ve developed 10 Guiding Principles that shape how we work, both with clients and with each other. We believe that how you work matters as much as what you produce, and our principles exist to make sure we show up consistently in the way we’ve committed to. You can read them in full on our Guiding Principles page.

Both, but long-term partnership is where we do our best work. Many of our clients have been with us for years, usually starting with a single project and growing the relationship over time.

Freelancers offer flexibility but limited range; one person can only cover so many disciplines, and availability can be unpredictable. Large agencies offer broad resources but often at the cost of personal attention and continuity. We sit in the middle on purpose, a stable, multi-disciplinary team that works closely with clients, communicates directly, and brings decades of experience without the overhead or impersonal feel of a big shop.

The honest answer is that a conversation will tell you pretty quickly. We’re transparent about what we do well and upfront when something isn’t in our wheelhouse. If we’re not the right fit, we’ll tell you, because a bad-fit engagement doesn’t serve either party. Reach out through our contact form or book a free consultation, and we’ll figure it out together.