Corrpro is a leading provider of corrosion control products and supplies used in large‑scale infrastructure, pipeline, and underground utility projects. Historically, customer orders were handled through phone calls and email, creating operational friction and limiting scalability.
Thoughtprocess Interactive partnered with Corrpro to design and develop a robust Magento eCommerce platform fully integrated with their JD Edwards (JDE) ERP system. The goal was to modernize the buying experience, streamline fulfillment operations, and support future growth without increasing internal workload.
The Challenge
- Manual ordering via phone and email was time‑consuming and error‑prone
- Existing processes did not scale efficiently with increased order volume
- No centralized eCommerce system connected to back‑office fulfillment
- Complex product catalog and customer‑specific ordering requirements
- Internal teams needed to minimize administrative overhead while improving accuracy
The Solution
- UX and UI design focused on fast, intuitive B2B ordering workflows
- Custom Magento eCommerce website tailored for Corrpro’s product catalog
- Front‑end and back‑end development to support complex purchasing needs
- Custom integration with JD Edwards ERP for real‑time order and fulfillment data
- Automated workflows to reduce manual entry and operational bottlenecks
- Ongoing monthly maintenance, support, and platform optimization
The Results
The new eCommerce platform successfully transitioned customers from phone and email ordering to a streamlined self‑service experience. Order processing became faster and more accurate, reducing internal workload and operational bottlenecks. By integrating Magento directly with JD Edwards, Corrpro gained a scalable digital sales channel that supports higher order volume without requiring additional staff. The result is a more efficient operation, improved customer experience, and a future‑ready eCommerce foundation that supports continued growth.