The Developmental Disabilities Resource Board (DDRB) of St. Charles County needed a modern, updated website that better reflected who they are and the diverse people they serve. Plus, they wanted easier content management and improved SEO.
The Challenge
- Accessibility barriers on the existing site for people with diverse abilities and technologies.
- Online experience didn’t reflect their inclusive mission or the people DDRB supports.
- Content was difficult to manage and keep current, hurting usability and search visibility.
The Solution
- Reimagined the site with accessibility at the core, aligning design and interactions with WCAG standards.
- Elevated DDRB’s story through inclusive visuals and messaging that better represent their community.
- Simplified content management workflows so staff can easily update pages, resources, and media.
- Restructured site architecture and content to make key information more discoverable for users and search engines.
The Results
Today, the DDRB’s website offers a better experience for both external and internal users. Their modernized website is more accessible for people with I/DD and better represents the diverse people of St. Charles they serve. Additionally, it’s easier for their admin to manage.