Posts in ‘Social Media Marketing’

Twitter v. Facebook

Jul 23

Ask me which of these two social networking giants I prefer and I’ll tell you Facebook. Now ask me which of these two I think will still be around in 5 years. I think you might be surprised to hear me say Twitter. Honestly, I’m kind of surprised by it too – but hear me out.

Obviously, both of these networks hold value (and/or create value) for their users. Both are very popular and both are adding members like mad. Both are also likely to take a hit in membership over the next several years as users grow bored with them and move on to the next big thing (which will probably be something from Google – like everything else). That said, if you had to hedge a bet on the success of one or the other, you might be inclined to go with Facebook since 250 million users is a lot more than somewhere around 5 million (though no “official” membership data has been released by Twitter). But it’s another shared characteristic of both networks that gives me pause: each has yet to turn a profit.

Popularity aside, we all know that nothing is free – and if these networks can’t figure out how to turn their fame into fortune, they’re sunk. Both have legions of super-smart people working tirelessly to try and figure out how to be profitable.

So why do I think Twitter has a better shot? Two reasons:

  1. This article from today’s NYTimes.
  2. And this article from Newsweek.com.

I found the most important information in the Twitter article to be this:

Twitter, which does not yet make money, is now concentrating on teaching businesses how they can join and use it, Mr. Banerji said, and the company plans to publish case studies. He is also developing products that Twitter can sell to businesses of all sizes this year, including features to verify businesses’ accounts and analyze traffic to their Twitter profiles.

For the Facebook article, it’s this:

The paradox of the social network is that trust—the very lifeblood of the site’s growth—may be the same thing hindering its financial success. Recently, the company faced a series of heavily-publicized battles when users were turned off by Beacon, an initiative by the site that targeted advertisements at individual users without their consent. After many Facebookers protested, discussions arose over what information Facebook owns about each of their users, and a new privacy code was established on the site.

Facebook members have grown too comfortable with the idea of the site being used for any purpose beyond the one it currently serves in their lives. They don’t want to get messages from advertisers in their inbox (even if they really might want what’s being peddled), they want messages from friends. Period.

Twitter on the other hand is new enough not to have fully cemented this kind of relationship with their users, and already seems to have an audience that is more open and accepting of commercial overtures. What’s more, some of the possibilities for revenue opportunities they’ve floated seem like winners. If I was a business owner or celebrity, I’d be more than happy to pay for the ability to weed out imposter accounts or access analytics of my profile page (at least one of which should be possible and free to begin with, but that’s a topic for another post).

Anyone disagree?

Bullrun! (No, not that one)

Jul 22

We recently buttoned up a pretty cool project for Black Magic Auto Care Products to highlight their sponsorship of Bullrun 2009. In case you’re wondering, Bullrun is an annual, seven-day, cross-country road trip featuring a rowdy, celeb-studded cast of characters and some of the hottest, most exclusive automobiles on the planet.

As part of their sponsorship efforts, Black Magic entered a customized, Ford F-150 SVT Raptor driven by the guys at Garage 419 into the rally to get in on the action and get extra mileage (pun intended) out of their participation.

To put rally fans in the passenger seat with the Black Magic team, we built a custom microsite with flash features for daily updates, race tracking and even a custom YouTube Channel. Through daily blog posts, an up-to-the-minute Twitter feed, maps, photos and videos, Black Magic fans were able to live the experience of an exclusive and world-renowned automotive event and interact directly with the brand in an engaging and authentic way. Check out our portfolio for more information or visit the site to see things for yourself!

Another Web Convert

Jul 20

Today’s New York Times has an interesting feature about FedEx’s first foray into web-video advertising. Starting today you’ll find a series of clips extolling the virtues of FedEx in the form of three(ish) minute skits at youtube.com/getinfotained. FedEx has brought in veteran comedy writer, Bob Odenkirk, to direct each skit – which play as parodies of the classic infomercial formula.

The move to the web follows FedEx’s surprise decision to forgo ad space in the last Super Bowl after 20 years as a notable advertiser. At the time, the company felt like the expense ($3 million for a 30-second spot this year) was unjustifiable in light of the economic downturn. As FedEx’s director of advertising makes clear to the NY Times, the reach and relative affordability of the web has become impossible to ignore:

Steve Pacheco, director of advertising at FedEx, said the new infomercial campaign reflected FedEx’s acknowledgment of the growing sentiment that “lunchtime is the new prime time,” meaning that the multitudes who watch videos online while chomping sandwiches in cubicles rival those wielding remote controls at night.

“We’re still very involved in television, especially with all our sports and sponsorship support,” Mr. Pacheco said. “But digital advertising and communication is taking a bigger role in the overall plan, because we try to scale our media plan to be where our customers are.”

Niche Social Networking

May 27

I’ve read this before from other big names in the social networking game.  Gina Bianchini, CEO of Ning, probably knows more about niche social networking than anyone.  Here’s what she said in a recent CNN interview:

Niche social networking sites are absolutely something people want to do. People clearly want to do this. . .[and] as people get more comfortable with social networking via Facebook, Twitter, they will look around and say, ‘I want a social network for this particular group.’

Read the whole interview…

Twitter TV Show in Development (sigh)

May 27

I’ve just learned that a Twitter TV show is in development.

“The show would feature players using Twitter to follow their favorite celebrities while competing in an interactive challenge. Producer Noah Oppenheim said the show would be the first to bring immediacy of the site to TV.”

I would say more, but I just vomited on my keyboard.

Charmin’s Got Your Back(side)

Mar 31

I came across this the other day on a blog somewhere and thought it was a great example of clever interactive marketing: It seems Charmin has become the “sponsor” of a little site called sitorsquat.com. Essentially, this site (which has existed in some form since ‘07) uses Google maps to locate the closest public restroom to an address entered by a user.

Now, thanks to Charmin, users can download free mobile applications for iPhones and BlackBerrys that use GPS to show you the way to the nearest public pit stop. Not only will you get location, Sit or Squat also lets users rate each restroom based on ick-factor (an average rating above 2.5 is “sit,” below “squat”) so you can avoid less than stellar accommodations (if you have the luxury of being picky).

Being a toilet paper company, this is obviously a great fit for Charmin, and it’s getting them a lot of buzz on blogs and other traditional media outlets-which is the point, of course. What’s so interesting about it though, is that Sit or Squat was a pre-existing site – the lesson being that you don’t necessarily need to be a corporate giant for a good, common-sense interactive site or application to pay off. Certainly, Charmin’s saving some cash by avoiding the cost of custom application development and Sit or Squat now has a corporate sponsor to finance their brainchild and tell the world about it. It’s a win-win.

When Big Brother is really Mom or Dad

Jan 05

I’ve got two kids, and while they’re not quite Facebooking it just yet, I’m sure they will be soon enough. CNN recently had an article about teenage usage of social networking sites like Facebook and MySpace. Nothing most of us don’t know, but they make one point that I rather liked:

Beyond keeping a watchful eye on risky interests and pictures, parents should also use social networking sites such as MySpace — which had about 120 million users as of this summer — as an opportunity to learn about their childrens’ favorite movies and hobbies, as well as their top friends, she said.

“You so often hear parents say ‘I don’t even know my kid anymore.’ Here’s a very easy tool to get to know your kid again,” she said.

Here’s the whole article: http://www.cnn.com/2009/HEALTH/01/05/myspace.teens/index.html

JcPenney steps out of the box

Dec 04

This is pretty darn funny – especially given that it was put out by a company who I can’t say I’ve seen anything fresh and creative from in quite awhile. I hope we see more of this light-hearted, youthful flair in their brand during the next year. In times like these, you’ve got to find a way to reinvent yourself and get noticed.

http://bewareofthedoghouse.com/

And can I put a plug in for their spend $25 get $10 off coupon they’ve been sending out lately. Another great way to pick up some much needed foot traffic.

Online Advertising Will Continue to Grow in the Recession

Dec 03

According to The Economist, online advertising will be relatively unscathed during the economic downturn. EMarketer agrees that we will still see growth in online ad spend, but has revised their growth projections for search advertising from a predicted 14.5% growth in 2009 to a 8.9% growth rate in the new year.

Some of the arguments: “Online marketing increasingly aims for awareness, consideration, preference and loyalty all at once…Marketing managers can therefore defend their online budgets as being both above and below the line.” And in relation to traditional forms of advertising: “All this makes spending on [online] advertising much less speculative, so that it starts to be treated instead as a cost of sales.”

Search… is dead

Nov 24

Or as this author puts says, search as we know it is dead.  Search becomes social, essentially:

http://www.popularmechanics.com/technology/industry/4259135.html

And apparently Microsoft is working on just this thing, with collaborative searching:

http://www.popularmechanics.com/technology/industry/4292830.html?page=2 (see #7, collaborative search)

My mind’s too simple to make sense of it all, but it looks like there are some big things coming.